On the positive side, you'll frequently find online promos where the $99 fee is waived (typically for the higher-speed plans), so keep your eyes peeled for offers like that. For some addresses, there's no self-install option (you have to go online to find out if you "qualify" for the self-install kit). One-time feesĪT&T charges $99 for a full, in-home tech installation. This is great news for customers and a decent, fair move by AT&T. AT&T now includes the equipment rental in your monthly fee. It didn't matter if you had your own equipment. You can skip the equipment feeĪT&T used to charge an extra $10 monthly to use its AT&T Wi-Fi Gateway. A few differences from other ISPs should get your attention. What to expect from your AT&T home internet billįor the most part, AT&T's internet service is straightforward. You can dig deeper on the AT&T coverage map to see the specific cities included within each state. Where can you get AT&T home internet?ĪT&T's internet service area covers 22 states across the country:ĪT&T's services, including its DSL, fixed wireless and fiber networks, cover 22 states in the US. It's offering a seven-day grace period where you can try Internet Air and cancel risk-free if you don't prefer it over your old DSL service. Speeds won't get much higher than 25Mbps with a connection like that - it's intended mostly for homes that lack other options for getting online.Īdditionally, in 2023, AT&T introduced AT&T Internet Air, a new fixed wireless solution targeted to current customers who are subscribed to slower DSL plans. In addition to AT&T's fiber and DSL plans, the company offers a fixed-wireless option, which involves installing an antenna and wireless equipment within the home. This means speeds are much slower than a pure fiber connection, and you won't see upload speeds as high as your downloads. Outside of the fiber plans, most of AT&T's plans are DSL, a hybrid of fiber-optic and copper cable. That's particularly useful for videoconferencing, transferring files (for those working and schooling from home) and online gaming. Fiber connections are symmetrical by design, which means that your upload speeds will be just as fast as your downloads, unlike DSL, cable and other modes of internet. If you see the 300, 500 or gigabit speed tiers offered at your address, you can access AT&T's fiber internet service, which uses 100% fiber technology. Stephen Shankland/CNET Connection types for AT&T home internetĪ couple of potential outcomes exist when you seek to sign up for AT&T's home internet service. If you aren't serviceable for fiber, shop around for other available internet service providers to see if you can do better than AT&T's fixed wireless or DSL services.ĪT&T noted during its April earnings call that it's on target to expand its fiber service to over 30 million customer locations by 2025. If AT&T Fiber is an option, move it to the top of your list. In other words, recommending AT&T home internet service depends on where you live and what's available at your address. That means worse value and much slower speeds than you'll get with fiber. Instead, AT&T connects those customers using fixed wireless or a DSL hybrid service. Many of AT&T's service area customers aren't living in homes wired for fiber. AT&T's fiber internet offers a great connection at a terrific value. Where does all that put AT&T now? If you're living in one of the 22 states where AT&T provides internet service and are one of the 20 million customers eligible for the company's fiber plans, you're in a great spot. Indeed, AT&T announced in mid-December that it would be expanding its fiber and multigig plans to the town of Egg Harbor in Wisconsin, covering over 2,100 locations. The faster speeds are available to just over 7 million customers, a number that should continue growing. In 2022, AT&T leaned into its goal of " offering the best fixed-broadband service in the market" by announcing new multigig plans in more than 100 cities.
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